Director, Visitor and Partner Services
Ed Gavsie
Contact details:
Tel: 604.821.5473
Email: egavsie@tourismrichmond.com
The Director, Visitor and Partner Services entails all Membership Services, overseeing Visitor Services and the Tourism Richmond Volunteer Program. Contact Ed for any of the following:
- Membership Enquiries
- Member Communication
- Member Events, Member Benefits
- Newsletter
- Operations of Visitor Centre
- Visitor Centre Merchandise Enquiries
- Visitor Info Centre Staffing
- Brochure Racking
- All Volunteer Services
Coordinator, Member & Partner Services
Roberta Mercer
Contact details:
Tel: 604.821.5478
Email: rmercer@tourismrichmond.com
Roberta assists the Director, Visitor & Partner Services in carrying out all initiatives and projects with our members and partners. Please contact Roberta about any of our member or partner programs including upcoming seminars and events and the Service Awards program.
Membership Sales Associate
Stacey Chyau
Contact details:
Tel: 604.821.5483
Email: schyau@tourismrichmond.com
Stacey is responsible for expanding the diversity of membership within Tourism Richmond based on the following industry types:
- Accommodation
- Attractions / Recreation
- Retail
- Food & Beverage
- Transportation & Travel
- Industry Services
- Non-Profit Organizations
Do you know of any businesses that would benefit from a membership with Tourism Richmond? Contact Stacey today!
Manager of Visitor Services
Briony Fay
Contact Details:
Tel: 604.821.0364
Email: bfay@tourismrichmond.com
Briony is responsible for the day to day operations of our Visitor Centres at Highway 99 at the George Massey tunnel (year round) and Steveston (seasonally). Briony takes care of: brochure racking, visitor, member and general inquiries, reservations and retail inquiries.